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Account Support

Are you having issues with billing, tickets, or bans? Let us know here.
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Banned for no reason.. what is going on?
Started By: QuiJinn
1
118
QuiJinn
returning Player, No Characters
Started By: Boiler
2
51
Claymoria
Region locked
Started By: IrisveilVonReith
1
358
IrisveilVonReith
Secondary Password
Started By: KMDavis
1
9
KMDavis
Can't reset secondary password
Started By: Bermuda_IX
1
14
Bermuda_IX
Unbind/Unlink Steam Account
Started By: Alphazero
1
24
Alphazero
Can't buy NX through Steam
Started By: Sqvirel
0
85
Sqvirel
Characters have been not migrated
Started By: Zordon3000
1
13
Zordon3000
No characters after 3y+ inactivity.
Started By: Zordon3000
1
21
Zordon3000
Checkered Flag Check In - can't buy chances
Started By: Ayasane
1
40
Ayasane
Secondary Password Change, Unable to Submit Ticket
Started By: GermanTeen
1
13
GermanTeen
2cd Password Reset And Ability To Send Tickets
Started By: GermanTeen
1
10
GermanTeen
Can't add coupons to account
Started By: Novu
0
39
Novu
Issues with Posting
Started By: Tessy
1
11
Tessy
Game Launch Blocked 12...1920
Started By: skai147
395
44.4K
Madcobra
Permanent Hair disappears??
Started By: honeybadgers
1
13
honeybadgers
Winter Golden Time Bug?
Started By: SereneThunder
1
12
SereneThunder
my account is hacked
Started By: DarkRidder
1
108
Cloakshire
item locked on character
Started By: joyfulexpert
1
9
joyfulexpert
Item move between characters on same account
Started By: joyfulexpert
1
29
joyfulexpert