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Characters have been not migrated

Zordon3000Zordon3000
Vindictus Rep: 100
Posts: 2
Member
in Account Support
Hallo. Like a lot of users in past i have problem with EU characters migration process. I remember that i have complited a migration form, but after 3-4y break my acc is empty, null, zeros of old characters. Mby it's to late but i have little faith in staff. Could you help me?