MrGold

Needs more polish. Not as shiny as I thought it'd be.

Mainichi wrote: »

Aequipondium wrote: »

Believe or not, this says on the TOS:

You shall not have use the Service if you have previously been removed by Nexon, or previously been banned from playing any Nexon game;

This is quite ironic, actually. I read the response that was given and they had told her that she must make a new account to play again.

That is an absurd response. No one in their right mind would remake a 6 year old character just because of a piece of software that randomly perma banned their account. If this ever happens to me, then I'm done playing Vindictus.

I support the deactivation of the fansites due to the lack of specific information that has been given to the community. Even police officers have to state why you're under arrest, and the specifics of it. If not, it's just an unprofessional power play that has been documented many times via youtube. All we, the community, know is that Nexon has permanently banned her for the unauthorized use of a program via blackcipher. We haven't been told what program she has been flagged for. That is a massive piece of missing information that has caused this whole fiasco.

The SasoriTetsu case was very cut and dry. We all saw his posts and megas to sell his account. He himself even admitted to it. Even if he was the owner of these fansites, and took them down, the perma ban would have been justified. Sanitee's perma ban has yet to be justified, and it is in the best interest of Nexon NA to now keep everyone up to date on it in all regards. There have been countless players, with no fansites or popularity, in the past, that have been banned unjustly and put through rigorous corporate motions in order to be unbanned.

The fansite deactivation is a wake up call to the community, to the company, to the moderators, and to the staff. That the community of unjustly banned players, will not tolerate this type of cold treatment without specific details being given to them about their bans. They are human beings just like you and I, so try to exercise some empathy, and try to put yourself in their situation. There is a massive difference between logging into vindictus to see a message telling you that you are permanently banned, verses a professionally written empathic email documenting every piece of information regarding your ban and explaining the steps you need to perform to get it resolved.

Again, I support the deactivation of the fansites due to the lack of specific information that has been given to the community. This is now a public personal community matter, and we deserve to be informed at every step in this permanent ban review process. That is the very least you can do as staff members, and as decent human beings. How you choose to proceed now, will forever define you in the eyes of those reading this. Tread carefully.