And things like this is why no one really responds from Nexon's end of things .- . You cant really expect a company to reply back if nothing but disrespectful assumptions are thrown about. As much as no one wants to believe this statement it is however true.
You gotta understand the f2p model caters to whales. Hate it all you want, but the company is after your money first, minimizing costs second, and delivering a quality product like 11th or so. Not defending them, but such is the reality we live in. Most of the money goes into the hands of the people at the top, and only the bare minimum is reinvested into the devs to keep them working at a steadily declining rate. But hey, if those devs wanted a good life they should have been born into wealth and become an investor!