[NEW MERCENARIES] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.
So how does it work when you get banned?
i havent played this lovely game since regina came out. got bored, yada yada. today i try logging on to my account and lo and behold, "your account has been permanently been banned" greeted me in the front page. so how does one get banned when you havent played in over a year? lmfao
Comments
that sounds... lovely. hows support nowadays? i remember back when i played if it was a money issue they were fairly quick, but anything else was kinda slow. has nexon improved with support?
If you haven't already, just open up a support ticket and they'll take care of it
support is fast. Within one week you should have it through. I think Nexon has a live chat also, so if you can get on that it would be faster.
My friend was wrongfully banned yesterday in the exact same situation. This friend was AFK for the teddy bear event. Said friend had disconnected with a "network error" popup, relogged, then disconnected again with another "network error" popup. Trying to log in a second time prompted an account restricted message, which later turned into a permanent ban. My friend also had the game Tales of Berseria open. This probably triggered an autoban, since the exact same thing happened to both of you guys and you both were playing Tales of Berseria. The ban was appealed, but it probably counts as a strike on the account now and another wrongful ban in the future probably won't result in an unban. Pretty dumb if you ask me, especially during an AFK event where people are going to have Vindi open in the background to play other games.
You should link this forum thread and these two posts in your ticket to bring it to their attention as well. Maybe they'll remove the strikes due to having Tales of Berseria blacklisted for whatever reason, since that's really unreasonable imo.
I have Black Desert open alongside Vindi, so I know for sure that's not what caused your autoban. On a side note, my friend was dc'd from Vindi before for opening MapleStory. BlackCipher is so good, guys.
EDIT: Lol another person got banned for Tales of Berseria. That makes 3 so far.
On the other hand, I really hope that Nexon considers removing the ban strike from those who are affected because of a game that had not been added to BlackCipher's list yet.
Edit: ....and another person I know hits the dust.... :V
Edit2: Noooo!!! Not Day too!
My suggestion is run Vindi on a laptop and afk there while you play your other games on your main comp.
Edit: I don't have Tales of Berseria in my pc.
doubt it, I'v been playing windlands, for honor, overwatch and some ToB during the event for the past week. oh and Berserk.
Does that mean a ban or something else?
Welp, at least welcome back Ragna. I see you still use the bold hue.