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yeah from the pov of a na player this migration has been a dumpster fire for eu. between issues like yours, the almost doubling in cost of runes, transition to premier, and most of all the ip block straight up preventing people from playing ever again, i can only sympathize.
sorry but just because you think it's impossible to reach 18k as a newbie doesn't mean newbies can't find a way. we just had a free +8-10 coupon and are getting another +10(at the very least) coupon this weekend. so your whole rant about cost of paradise stones was groundless. if a newbie cant even shell out 1m on a purple weapon then grind seals for a few weeks to get an orange feather, then vindictus wasn't the right game for them anyway. it doesnt have to be for everyone. fortunately, most people don't need or want handholding.
also, sorry but just because you can't help newbies without expectation of return doesn't mean the rest of us veterans can't as well. and most newbies do try to return the favor or pay it forward. fortunately, statistically speaking sociopaths only make up 1-5% of the population