[NEW MERCENARIES] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.
If you can read Korean go for it. Translate won't work for the internal menus and the dev apparently quit work on the English translation. Should be up to date enough to give a pretty good idea for those who can read, though. Updates stopped in the middle of last month.
Yeah, Nexon does actually ask for all that in some instances. You're only one of many who have posted about it. It's not something I'd deal with to get an account restored, etc., but it is something that they do.
The Director decided that the company would be better off catering to new players than focusing on retaining those who enjoyed the game already. They seem to have missed the part of basic factors of demand, etc., that shows how much more expensive it is to attract new customers than to retain loyal ones, and how much more lucrative fewer loyal customers are than a myriad of new ones. It's not always true, but a general rule of thumb is that steady returns come in large volume from a smaller portion of customers, yet Nexon--or one person at Nexon/DevCat I should say--decided to ignore this and throw the whole game towards making it easy mode coming up to pull in as many new people as possible. The server merge that recently went down speaks to how well that turned out.
There are plenty of other games that continue to succeed despite higher levels of difficulty earlier on. I can tell you that the people I played with or met when I first started playing didn't quit because the game was hard. They quit because of the constant stability issues and because of the ridiculous monetization of some of the cash shop items if they survived/decided to put up with the ridiculous amount of disconnects. Some of Rise has been amazing, like shards from runes and increase enhancement rates, but others have been disastrous, and the reduced population speaks to that.
Three servers merged to one yet fewer MP listings than when East or West were solo and not even near their peaks. Community managers who don't communicate. A game that doesn't take feedback from players into consideration. The changes weren't made to make the game better, they were made because a few people think they know what's best and don't care in the least what the community wants nor what research and other titles actually show.
