Ehgess

Client side patch to address the shading is now Live.
Users should get a small patch next time they attempt to log in.

You are correct, the shop should be up for another week. The shop should be back up now.

Yes, tickets are once per day. We will amend the event post to reflect this.

We looked into the issue with the extraction runes and here is what we discovered.

The extraction runes were modified in KR around September to be only usable on equipment with … (more)enhancement level +9 and above.
This change was not due to happen for the NA version until the Miri update. Unfortunately this means the change was prematurely implemented in our version before the description text and change was supposed to be announced. Hence why there is a bit of confusion in regards to the functionality of the extraction rune itself.

We have since notified Customer Service of our findings and apologize for any inconvenience this issue may have caused. (less)

Expired items should be returned to players properly now. Any scrolls which expired while stuck in the Marketplace should have their expiration times extended.