Happened to me too. Had 4 fragments (seen in my inventory in picture), and was only 1 dot away from getting 5/5. Just another reason in the bucket not to give $$$/NX to this game company. It'll keep my 4 year streak going of shutting my wallet
i bought several of those v-day rings 1-2 years ago too, and saved them. opened them up on all chars early january and i noticed it right away too - i was expecting the LUK stat... but it was gone. I knew i was instantly scammed also. Oh well, i'll listen to that ticket response and i'll "be more careful when purchasing in game items from Nexon" and save my money. Thanks Nexon ticket support for helping me NOT fund your game. lol, idiots.