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It is really sad about how Nexon handled this situation. I do not know much about Sanitee, but I really appreciate her beautiful work for Vindictus community. I had used her site before to farm titles. It was really helpful and saved lots of my time. From what I know, I believe she is a loyal player and really loves this game; thus there is no way that she could put a harm on this game nor the company. She deserves a chance to be reconsidered her case and unbanned if it's system's fault. I'm sure many people here would really appreciate that including myself.
My regards.