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This statement holds no value in this argument and only proves that you failed to pay attention during the enchant process thus reinforcing that you are at fault as well. Yes it is true that you get a warning message regardless of there being a chance for destruction, but if you paid attention, you would know that there are TWO different warning messages. I'll provide them here.There's a warning regardless of whatever rank you enchant.Cloakshire wrote: »Did you or did you not still receive a message saying that your equipment may still be destroyed when you tried to do your enchant? The answer, yes.
I fail to see the relevance of bringing up Enhancing when this discussion is clearly about Enchanting.There's a warning on enhancement even though the item won't be destroyed. In fact there's NO WARNING AT ALL if there's a chance for failure (without penalty) with the revamped system.
I won't disagree that the system was inaccurate, but you could have paid attention to the warning message and prevented equipment destruction which is exactly why I'm equally blaming the players.The systems in place in the game are too inaccurate or vague to trust, and apparently so are Nexon themselves with them updating the tooltip.
Sure, you can try to blame us for not testing things, but when a game is so messed up to the point where players can't even trust information presented to them, you really can't defend the company publishing it under any circumstances.
I never said that Nexon wasn't at fault. What I'm saying is that both parties are at fault. Nexon is at fault for misleading the players to a degree & the player is at fault for not paying attention. I'm glad those affected aren't getting their items back because Nexon doesn't owe anything to anyone. The warning message was clearly and accurately presented to each player upon enchanting so suck it up buttercup & maybe pay attention next time.Nexon is still at fault here, through and through, and they refuse to reimburse those impacted by their mistakes.
I call BS on your nine word summary of the ticket. They probably made similar points to what I'm saying & since you're upset about it, you're trying to make them look unprofessional. I would dare you to prove me wrong here.My ticket was closed by a senior GM with the same garbage "LOL IT'S UR FAULT WE CHANGED THE TOOLTIPS LOL" as posted here after a week of trying to even get them to understand the it in the first place.
Pffffttt..... I laugh at this. There's nothing for Nexon to own up to because the warning message was still accurately presented despite the tool-tip being wrong. They would only have to own up to this mistake if the message was incorrectly shown or missing which it was not. They do care about the players but they're not about to cater to a bunch of whiny people incapable of paying attention.Any other company on the planet would owe up to it; but not Nexon. They just don't give a %@#$ about their players, under any circumstances.
