Jentemoon

Saygo wrote: »

Jentemoon sighting on the forums? This is getting awesome

Dear Diary,

Today Jentemoon posted on the forums.
It was a good day.

Welcome Everyone!

I'll be your Customer Support Guide on your journey. If you encounter any issues please feel free to submit a ticket at any time! I'll be working closely with all our support agents to hopefully make this as smooth as possible! Obviously if you have any Questions/Concerns/Issues you can always hit me up!

Welcome!

Kourin wrote: »

Is there any way to check if we've completed the migration application? Don't want any surprises when I go thinking I've done it when I actually haven't.

There is not a way to check you progress :c However, it's super important that you make sure to do 2 of the most important steps. First, make sure that you migrated your nexon account to the Global Service. This step players have been able to do for a long time.

Second, and probably the most important, you must log into the NxE Launcher ( doesn't have to be the Global one ) and accept the EU Migration to transfer your characters!

If you have logged into Vindictus recently, you have probably already accepted the Migration Terms. If you have NOT logged into Vindictus recently make sure you log in at least once to accept the migration of your characters/game data! This is absolutely the most important step!

Again I want to reiterate. This only pertains to EU players. If you currently play on NA you don't have to do anything on your end!

Hey There!

Both forms of NX count. It's not separated between if you spent Prepaid or Credit. If you spend any NX on your account during the promotion it will count towards your total!

For the Rockstar Outfit Box, the outfit depends on what character you open it on. For example, if you open the outfit box on a male character you will get the Male Rock Star outfit and vise versa.

I hope this answers your questions!

Hey Everyone!

Sorry It's taken me so long to address this! We actually got quite a few requests about the Attendance Event! I know that Maintenance can be inconvenient for those who are in different time zones and have other Adulting responsibilities to attend to.

With that said, If you missed Day 26 of the Attendance Event, You can write in a ticket to me! As long as I can confirm your participation in the event then I can reward you The Day 26th Reward.

I can't accommodate anyone that missed multiple days, however and I do apologize for that. If you have any other questions about the Attendance Event ( Keep in mind that I can't disclose information on future events :c ) Always feel free to bug me and let me know