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Drusa here,
It has come to my attention that Nexon detaches itself related to the methods of NX selling when it involves the mailbox. This is under the terms and conditions for Vindictus
… (more)and implies you are in breach of said terms and conditions if you use in-game gold transactions with other user accounts. However, there is quite an issue with this and we will come to that.
Now, is this a good thing or a bad thing? The first and foremost understanding of said rule is simply due to majority of the transactions that do occur through the mailbox are usually normal items that may be obtained in-game through other methods. Therefore recovering quantities of such items would be a hassle for the player supporting administrators to resolve as they would be numerous. This is further emphasized whenever you attempt to submit a ticket, stating that the game provides a marketplace for users to use for player to player transactions and said transactions would not be covered. As mentioned before, the mailbox serves the same purpose, therefore using both methods does not cover a player from being scammed. (Which would be highly unlikely to occur regardless as you can list items and pay the amount it is listed for or simply refuse to do so.)
But what about transactions that involve the purchase of goods from the NX shop that is only payable for via the mailbox to a different player account? The issue with this is that there is no item to be previewed for you to accept. The only way for you to assure you are acquiring what you intend to acquire is to ensure you are in contact with someone you know that will definitely provide you with the sale of the good you want. No seller is willing to send the item first simply due to them paying their real cash to be converted into NX and then sold to players(Provided that's their intent with Prepaid Nexon) The possibilities of knowing of you acquiring the item that you wish to purchase are in question. Will you receive the item? Will the user even send you the correct item? Or will the user simply take your money and leave? Another issue is the nature of the game. It has a population. You cannot track the amount of people that can be either trusted or not. There are multitude of people with good gear or bad gear that attempt to sell Prepaid Nexon to users simply to add more in-game currency to their account.
As it stands, if you attempt to purchase NX related items from a player you have to wait for someone to send you a cod and you pay the said cod in hopes of receiving the item you have paid for. There are no alternatives. This is simply a gateway for users to easily acquire currency from other users through devious means and needs to be amended. Currently in the depot you cannot gift some items so they cannot even be sold to other users, whereas some others, you are able to. However, you cannot list any of said items to the marketplace BUT you can gift them. I do not understand the reasoning behind this and it needs to be changed.
Thus, Nexon needs to start changing the way depot works and start allowing users to list their purchased goods onto the marketplace that you are currently able to Gift to other users or simply allow all of the items to be purchased by Nexon credit or prepaid and list them on the marketplace.
Alternatively, Nexon needs to start enforcing rules regarding a very obvious fraudulent mechanic that steals in-game gold from other users with devious intent. This is simply promoting the said behavior when you are not regulating your own function in a game and allowing the users to exploit other users due to the negligence of Nexon.
Lastly, as an European player, the server had a very advantageous mechanic that was called the Tir Coin. This avoided such issues relating to the Depot and it allowed users to purchase said Tir Coins from the marketplace and use the currency to purchase items from the depot. Because of this, NX scamming was next to non-existent in the European server under the European management. We used to have a trusted NX seller list on the forum just to simply know who to trust and not, but with the introduction of the tir coin there was no longer such fear and players were no longer abused by people with fraudulent intent.
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