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PLEASE READ! Scheduled Maintenance - APR. 19, 2017
[UPDATE – 11:35 AM PDT] Additional testing is required as part of our scheduled maintenance, and will unfortunately require up to four (4) hours of additional time. Please see updated times below. We greatly appreciate your patience and understanding during this extended maintenance.
Updated Maintenance Times:
PDT: 12:00 AM – 4:00 PM
EDT: 3:00 AM – 7:00 PM
GMT: 7:00 AM – 11:00 PM
CEST: 9:00 AM – 1:00 AM (April 20)
AEDT: 6:00 PM – 10:00 AM (April 20)
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On
Wednesday, April 19th, all services for Vindictus will perform a scheduled maintenance in order to enable everyone around the globe to better enjoy Vindictus and other Nexon titles. The following services will be offline during this time:
- Game Access (Both Nexon Launcher and Nexon Steam Launcher)
- Game Website
- Game Forums
- Account Login and Sign up
- Account Billing
Maintenance Times:
- PDT: 12:00 AM – 12:00 PM
- EDT: 3:00 AM – 3:00 PM
- GMT: 7:00 AM – 7:00 PM
- CEST: 9:00 AM – 9:00 PM
- AEDT: 5:00 PM – 5:00 AM (April 20th)
This maintenance is part of a global account migration from a specific Nexon America Account system to a Global Account system.
Once maintenance is complete, the process for logging in to our games will remain essentially the same. However, there will be a few minor changes for those players who currently log in with their Nexon username, as all account logins will now be performed using an email address. This will greatly improve the process of logging in across multiple titles.
The situations below will cover those players who currently log in with a username, and those who currently log in with either a verified or unverified email address. Please note that the following will apply across website login, the Nexon Launcher and the Nexon Steam Launcher moving forward.
- If you currently log in with a verified email address, you should notice zero changes.
- If you currently log in with your Nexon username, and is it associated with a verified email address, you will need only to confirm your email address. This email address will become your new login, in place of your username.
- If you currently log in with your Nexon username, and it is associated with an unverified email address, we will ask you to verify the email address in order to log in. This email address will become your new login.
- If you currently log in with your Nexon username, and it is not associated with an email address, we will ask you to provide and verify a unique email address in order to login. This email address will become your new login.
As part of this account migration, please note that we are no longer allowing sign-up via a Facebook-connected account, and players will need to maintain a verified email address in order to participate across all Nexon titles. We also recommend you never duplicate passwords across accounts, and that you update your unique personal password from time to time.
If you have any issues with your account after this maintenance, please file a Customer Support ticket at
https://support.nexon.net/.
![[Deleted User]](http://nxcache.nexon.net/forums4/vindictus/themes/vindictus/avatars/Avatar_Default.jpg){kind=avatar}
Comments
The Nexon Launcher already sacrifices the ability to smoothly log in and switch between accounts of the game you WANT to play in order to offer you other games you dont want to play.
ENABLING EVERYONE AROUND THE GLOBE TO BETTER ENJOY VINDICTUS
In what way that doing IP blocking on many countries not listed under the server region actually enabling everyone AROUND the globe to better enjoy Vindictus?
Enlighten me please.
Exactly my thoughts while reading the op.
Talking about "enabling everyone around the globe" is so cynical, Nexon. Esp. while not one single GM or other member of the management besides (sorry but voluntary forum admins doesn't count) has been posting here about the status of solving the IP block problem.
A lot of good players are missing and I want them back in game.
For those of you who have never worked in a corporate environment before, once you translate this to plain english, it basically means that they are doing backend stuff to simplify things for their IT team (merging all accounts into a global account system rather than tracking accounts per game).
The only benefit to end users is that that if they have lots of nexon accounts, they only need to remember one email address to login instead of a mix of usernames/emails.
But damn, a 12 hour maintenance during AU peak time sure sucks.
What?
Accounts aren't per game... The same account can be used for ALL games.
People with multiple accounts still need to know the email associated with that account rather than the old Nexon ID.
This serves no purpose other than to inconvenience old players who use a Nexon ID to log in rather than an email and screws over those who no longer have access to the email they made their account with.
This line seemed to be implying that accounts were on a per game basis or something to that effect.
Theres probably going to be a way to change the email associated with an account if its no longer available.
Either way, my point was that this change mostly benefits the nexon IT team, not end users.
Yeah, by logging in and submitting a ticket. They require a photo ID, the name you signed up with, and the birthday you signed up with. Many people faked these or do not remember what they signed up with.
I don't see how this benefits the IT team when there's practically no change in how things work. People with Nexon ID's can already log in using their email instead of the Nexon ID.
Exactly my problem ^
Harsh... :P