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I have a problem +pain

TerrorofDeathTerrorofDeath
Vindictus Rep: 400
Posts: 6
Member
edited February 8, 2017 in General Discussion
Hello i went through trouble to find a way to sign in on forums. M9RRSMI.png I cant sign in on my original account because vindictus forums website wont let.Ivars1U.png Before anyone says anything like password or email is wrong it's not HL5mlxm.png because i can log in with my original account in the game and main website. But I try log in inot forums i get this image

VjEyQu1.png

Not matter what browser i use it won't let me log into forums. I can log in find into main website and the game but not the forums. HebOlwl.png You are probably wondering why don't i just file a ticket i can't get a weird error and won't let me. I was wondering if there is a way to fix this because its infuriating a4wipeM.png that i canlog into game and the main website but can't file tickets or log into forums.

GOING TO REPEAT THIS AGAIN ITS NOT PASSWORD OR EMAIL

iIjrsPr.png if someone has had this issue ReQWTtg.png


Comments

  • SuhpremeSuhpreme
    Vindictus Rep: 3,935
    Posts: 474
    Member
    edited February 8, 2017
    ok i didnt have the same problem as you but

    what i did was clear my cookies

    if youre using google chrome
    1. go to settings in the right hand corner of your browser
    2. Go to 'Show Advanced Settings' at the bottom
    3. go to Content Settings under Privacy
    4. click 'All Cookies and site data' and type in vindictus or nexon or both and click Remove all

    this helped me. because this forum suck big ass
  • TerrorofDeathTerrorofDeath
    Vindictus Rep: 400
    Posts: 6
    Member
    edited February 8, 2017
    Suhpreme wrote: »
    ok i didnt have the same problem as you but

    what i did was clear my cookies

    if youre using google chrome
    1. go to settings in the right hand corner of your browser
    2. Go to 'Show Advanced Settings' at the bottom
    3. go to Content Settings under Privacy
    4. click 'All Cookies and site data' and type in vindictus or nexon or both and click Remove all

    this helped me. because this forum suck big ass

    Thank you for the advice Suhpreme but it didn't work HjX8Nva.png I don't think its the browsers i think something is wrong with my data on forums or something so that's why I put this in hopes someone from nexon helps. PCTA9ql.png
  • TabbedTabbed
    Vindictus Rep: 2,420
    Posts: 130
    Member
    edited February 8, 2017
    I have never encountered this before.
    My problem is similar to the one found here:
    http://forums.vindictus.nexon.net/discussion/2059/


    Could it be possible due to the migration that is causing you to not be able to log in?
    (Will need clarification from a Nexon Representative)
  • TerrorofDeathTerrorofDeath
    Vindictus Rep: 400
    Posts: 6
    Member
    Tabbed wrote: »
    I have never encountered this before.
    My problem is similar to the one found here:
    http://forums.vindictus.nexon.net/discussion/2059/


    Could it be possible due to the migration that is causing you to not be able to log in?
    (Will need clarification from a Nexon Representative)

    I see i am going to try firefox instead. Already try IE and chrome >.>
  • TabbedTabbed
    Vindictus Rep: 2,420
    Posts: 130
    Member
    edited February 8, 2017
    I see i am going to try firefox instead. Already try IE and chrome >.>

    Chrome has some issues with staying logged in. Haven't used IE or Edge much.

    Also here is some more information regarding possible accessibility issues with the migration.
    https://support-vindictus.nexon.net/hc/en-us/articles/115000525666-European-Migration-FAQ
    (^View number 11^)
    https://support-vindictus.nexon.net/hc/en-us/articles/115000126426-Migrated-Account-to-Global-Nexon-Service-but-can-t-access-Vindictus

    Everyone, not just EU, may possibly be experiencing some form of issue.
  • TerrorofDeathTerrorofDeath
    Vindictus Rep: 400
    Posts: 6
    Member
    Nope can't log into forums with firefox seriously wtf
  • hi5joshhi5josh
    Vindictus Rep: 2,010
    Posts: 109
    Member
    I believe a GM will need to look into this. Have you submitted a ticket? Nexon customer support is pretty prompt, and quick to offer potential solutions. Explain everything you've tried and / or provide the link to this forum thread.
  • TerrorofDeathTerrorofDeath
    Vindictus Rep: 400
    Posts: 6
    Member
    Tabbed wrote: »
    I see i am going to try firefox instead. Already try IE and chrome >.>

    Chrome has some issues with staying logged in. Haven't used IE or Edge much.

    Also here is some more information regarding possible accessibility issues with the migration.
    https://support-vindictus.nexon.net/hc/en-us/articles/115000525666-European-Migration-FAQ
    (^View number 11^)
    https://support-vindictus.nexon.net/hc/en-us/articles/115000126426-Migrated-Account-to-Global-Nexon-Service-but-can-t-access-Vindictus

    Everyone, not just EU, may possibly be experiencing some form of issue.

    I see well I am not on EU I am from NA east server. The funny thing is when try filing ticket for this i got show these red letters on top.

    ZW6bfll.png

    So I guess it's somehow connected with this. But why anyone from NA be affect by this is beyond me. MEE25Lx.png
    This started happening after the forums when nuts wouldn't let anyone quote or put image links on forums.
  • TabbedTabbed
    Vindictus Rep: 2,420
    Posts: 130
    Member
    Tabbed wrote: »
    I see i am going to try firefox instead. Already try IE and chrome >.>

    Chrome has some issues with staying logged in. Haven't used IE or Edge much.

    Also here is some more information regarding possible accessibility issues with the migration.
    https://support-vindictus.nexon.net/hc/en-us/articles/115000525666-European-Migration-FAQ
    (^View number 11^)
    https://support-vindictus.nexon.net/hc/en-us/articles/115000126426-Migrated-Account-to-Global-Nexon-Service-but-can-t-access-Vindictus

    Everyone, not just EU, may possibly be experiencing some form of issue.

    I see well I am not on EU I am from NA east server. The funny thing is when try filing ticket for this i got show these red letters on top.

    ZW6bfll.png

    So I guess it's somehow connected with this. But why anyone from NA be affect by this is beyond me. MEE25Lx.png
    This started happening after the forums when nuts wouldn't let anyone quote or put image links on forums.

    ZW6bfll.png
    This here, everyone sees this.
    It's like a Pinned Post

    Double check and see if your browsers are up to date/using the latest version.
  • TerrorofDeathTerrorofDeath
    Vindictus Rep: 400
    Posts: 6
    Member
    hi5josh wrote: »
    I believe a GM will need to look into this. Have you submitted a ticket? Nexon customer support is pretty prompt, and quick to offer potential solutions. Explain everything you've tried and / or provide the link to this forum thread.

    I would have but wont let me I already try exactly what happen was able to file one. I try again maybe it will work this time doubt though.

  • hi5joshhi5josh
    Vindictus Rep: 2,010
    Posts: 109
    Member
    edited February 8, 2017

    ZW6bfll.png


    You should be able to see "English US | Submit A Request | Sign In" below the red text.
    Here is the link to the requests page, if you are still having problems.
    https://support-vindictus.nexon.net/hc/en-us/requests/new
  • AbyssofthorAbyssofthor
    Vindictus Rep: 1,345
    Posts: 104
    Member
    edited February 15, 2017
    I can finally log into forums with my actual account so happy. jfpFJvn.png Now I can start QQ on forums . . . . . just kidding. XnI6mSd.png I like to thank whoever on nexon that fixed my forums issue.cwkg794.png I also a big thank you to @Tabbed for helping me out to try help me fix my forum issue. HebOlwl.png I had feeling though that with european migration my problem would be fixed. Which makes no sense really since i am not from the EU. 4iBSczk.png
    Order5