[NEW MERCENARIES] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.

Urgent help. Can't install rise.

AzzuraAzzura
Vindictus Rep: 630
Posts: 10
Member
edited June 30, 2017 in General Discussion
**EDIT*8 I found this to be a complete system failure on my PC. I don't have access to a bunch of my own files. I would clean restart this PC, but it's a family shared PC.

Hey Guys. I am very aware this is the wrong forum thread for this topic, but the chances of getting an answer quickly is not much better in the Bug Reporting Thread.

Anyhow, I am unable to install the rise update. The download/installation completed, but upon trying to finish the install, this message pops up: http://imgur.com/a/aelpV (Installation failed. This product cannot be installed.)
I have tried many things, uninstalling Nexon, trying to regain permissions. I have not uninstalled vindictus entirely, because a thread I saw had a similar problem, (not exact, though) and said a fresh reinstall did not fix the error.
**Side note I needed to reinstall Nexon Launcher anyway, because of a permission thingo that won't even let me delete the nexon_runtime.exe file, or even run the uninstall.exe file. I have tried to change permissions to allow me to delete it, but doing so just brings me to even more issues about permissions, and yes, my PC is admin, and I have tried opening and un-installing it as admin. Prior to rise, I had to open Nexon Launcher through this nexon_runtime.exe file, because the same issue was happening to the nexon_launcher.exe file.

So, besides a fresh re-install (unless it comes to that) has anyone else had this issue/resolved it in the past? Would be great. Thanks!!!