[NEW MERCENARIES] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.

SOLUTION→Error: An unknown network error occurred

SirRFISirRFI
Vindictus Rep: 7,360
Posts: 988
Member
edited February 17, 2017 in Tech Support 
Nexon Launcher

Error: An unknown network error occurred.

If You are experiencing the error shown above few seconds after trying running Nexon Launcher (nexon_launcher.exe), it might mean You do not meet minimum requirements, specifically the Adobe Flash Player installed requirement.

As result, following may appear in nexon_updater_debug.log:
ERROR: urlopen error SSL: CERTIFICATE_VERIFY_FAILED certificate verify failed (_ssl.c:590)
Traceback (most recent call last):
  File "nexon_launcher.py", line 226, in check_internet_connection
  File "urllib2.pyc", line 154, in urlopen
  File "urllib2.pyc", line 431, in open
  File "urllib2.pyc", line 449, in _open
  File "urllib2.pyc", line 409, in _call_chain
  File "urllib2.pyc", line 1240, in https_open
  File "urllib2.pyc", line 1197, in do_open
URLError: urlopen error SSL: CERTIFICATE_VERIFY_FAILED certificate verify failed (_ssl.c:590)

Note: Some parentheses/brackets were removed due to the text not displaying correctly.

Other sources are mentioning same issue, where You have to disable PROXY in your connection settings at operating system.