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EU after merge THE VVIP IS GONE
As the title says, after this merge I have recently lost my VVIP status with 65 days remaining from a 90 days VVIP capsule.
I would appreciate it if you can somehow apply the remaining time back onto my account or offer some kind of compensation if it is deemed not possible.
EU SERVER ,IGN Matsuji
ps. I've heard that other people with VVIP have similar issues like me, whilst everyone else with a regular VIP buff are unaffected.
Comments
TeryG / EU server.
Thank you for reporting this to us! I went ahead and let the team know and they are investigating and working on it! I apologize for this issue and we appreciate your patience while we investigate the cause!
I understand you are frustrated but please keep this thread on topic. There are many other threads on that topic, please post in one of those.
Boom. Gone.
Anyone else have this happen to them?
http://forums.vindictus.nexon.net/discussion/3024/eu-after-merge-the-vvip-is-gone
Creedan/EU Server
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Edit: My discussion and this one were merged, sorry for duplicate posts.
No change today...vvip still gone. Really annoying as I have to get used to premiere and could use some mercs/graces.
I'm currently using vip (gift) caps but am i supposed to buy vvip again or just wait till it's fixed?
Also do I have to file a ticket?