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Getting stuck in a dungeon with no place to go

Post: 1
in Bug Reporting
Well, I recently started playing Vindictus, it's fun even though it's not open world and I like open world.

Well, so I'm level 26 and I got a quest called "hell behind the door" or "(something) behind the door" so i go in a dungeon in Ainle or something, I clear my way, then I get stuck in some place. Everything is cleared but the gate doesn't open and I can go back where I was before. I failed this quest two times. Did I do something wrong? I think I need help. Not to fight monsters, I'm good at it, I need help to find my way in dungeons.