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Item Restore Request

kanaranekanarane
Posts: 2
Member
in Account Support
Hello,
I am writing inorder to know whether it is possible or not for you to restore my [+15 righteous Conviction Astera Bow]. The item was destroyed when I wanted to swap one of the Enchant Scroll on it, as you can see on the Screenshots provided. I believe that the Screenshots prouve that I had indeed this item in my possession.
Thank you for your time and I await your answer.

https://www.noelshack.com/2019-24-6-1560557352-capturefdsafsdf.png

https://www.noelshack.com/2019-24-6-1560557359-fdsfsadfdsaf.png