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server migration my characters are gone

Vindictus Rep: 100
Posts: 3
in Account Support
hello i just came back to vindictus after a long time i was playing in the eu server before the server migration and i had spent quite the time and cash in my account but now i just login and its all gone. i made all the process asked from nexon eu for migration and this is first time i login to the new vindictus. please help i dont want to lose all my stuff.waiting for answer. regards