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Today I had a singular case, after loading the screen (Nexon, etc.), in the login screen where Belle usually appeared nothing appeared and the game crashed, I also tried to do a file check all normal.
I don't use a Compatibility Mode or a VPN; only once did the game tell me that I had logged in from another IP, so I changed both password and since then everything is ok on that front (I just wanted to inform, maybe it's connected).
The game is at the latest update available on the Nexon Launcher, on Steam I tried but it doesn't connect.
I use Win8.1 64bit with a GTX 1060 6GB