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To those banned by Black Cipher
First -- if you haven't heard already -- the ban has been lifted for characters banned from the pre-Belle maintenance on 10/22 until the first post-Belle release maintenance 11/13 (~ 3 weeks).
Second -- Don't forget to redeem older coupon codes that may still work:
DISCORD2019
VINDISTEAM2019
Finally, my question to those banned -- Nexon has stated "As our deepest apologies, we would like to compensate all those who were unjustifiably sanctioned, and information relating to the distribution will be informed through an additional notice soon." -- What do you think would be fair ban compensation?
To recap here is a summary of missed potential:
Could not participate in:
Belle Guidebook Event
Belle Rank Event
Halloween Sales (Special hair colors & sales packages)
The Fastest Maxed Belle Event
Lost time potentially impacting event participation/prize redemption:
9th Anniversary Daily Mission
Belle's Celebration Splash Event (~28 Crystal boxes depending on ban date)
Chase the Mysterious Girl Event
Gallagher's Dice Spin Event (1 day ~ 3 dice)
Halloween w/ Mr Pumpkin Event
Playing Belle for 2 weeks
Raising Belle Event
Special Dungeon Event (1 day)
The Pumpkin Screenshot Event
Kommentare
I will go with "No compensation will be sufficient for the lost time" as my answer.
Secondly:
Agreed, and Good Job Nexon! ^-^
Have you tried a ticket after the ban was lifted. It looks like they only unbanned people in a certain time window but if you could convince them your issue is related then maybe they will reverse the ban. Empyrean needs you back!
I got word that my issue was a separate incident. Nexon thinks my issue is happened a year ago, and they think it was very different than current one.
I wish I can come back to Empyrean, but my chance of returning seems very slim.