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"ID Authentication Failed"
Two days ago, I was in the middle of a dungeon and my game kicked me out to the main menu with an "ID Authentication Failed" error. When I tried to log in I got an error that read "We're sorry! This user ID's login access has been restricted in accordance with our policies. Please submit a Customer Service ticket on the website." Which generally means they banned your account because you were running bots/hacks. I do neither.
Then, the next day, the message became "Seen harassing players while GM'ing" which is a bizarre message I have never heard of. I've contacted support and they have no idea what's going on either. They said they were going to look into it but I have heard nothing from them since then.
What in the world is going on?