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North America Server Problem

Vindictus Rep: 200
Posts: 2
in North American Chat
Everytime i want to go into the NA server it gives me this error message, but when i go into the European server it works fine. but i have all my characters in the NA servers. so idk if anyone has a solution for that yet. if someone has fixed that help would be appreciated, thanks. there should be a link to a picture of what it looks like for further reference.