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Jentemoon

About

Username
Jentemoon
Joined
Visits
428
Last Active
Roles
Member, Administrator, Nexon
Points
1,750
Badges
9
Posts
40
Birthday
November 20, 2016
Personal Quote
☆*。★゚*♪ヾ(☆ゝз・)ノ
About Me
╰( ͡° ͜ʖ ͡° )つ──☆*:・゚
  • Known Quest Issues

    Hey Everyone,

    The new update just meant that some of the quests are not working as they should. I'm going to list the known bugged quests and what to do to try to resolve the issue. I also want this to act as a way for me to collect more issues that others might be experiencing with quests AFTER the Rise update.

    Known Quest Issues:
    • "Source": UPDATE: 08/02/2017: We've figured out a work around for this quest. Please submit a ticket through support so we can assist you! IF you already have a ticket open, PLEASE BUMP THIS TICKET
    • Skill Awakening: For this quest, please submit a ticket through support so that the items needed to force this quest to progress can be provided. Please include the name of the character that has this issue and the server.
    • A Fallen Nation(Relic Box): For this quest, please submit a ticket through support so that the item needed to force this quest to progress can be provided. Please include the name of the character that has this issue and the server
    • Gallagher's Subordinate: I believe I have figured out how to resolve this issue. Please submit a ticket through support so that I can send the title and see if this will resolve the issue for players who have this bug. Please include the name of the character that has this issue and the server.
    • Collecting Sheaths: At this time there is no work around for this quest. It has been reported to the game team and is being investigated

    If you are experiencing a bug or error with a quest that is not listed please post here in this thread. Please make sure to provide the character name, server, name of the quest as well as a screen shot of the details of the quest in your quest log! (if you are uncomfortable posting that information in this thread, feel free to submit a ticket)

    FOR SOME QUESTS YOU CAN TRY GOING THROUGH THE NPC DIALOGUE BY CLICKING ONLY. If a quest is crashing try just clicking through the quest dialogue instead of pressing CTRL.
    AquasolOrder5SlothPrincessThiccPotato
  • Gremlin Event Scam

    SAX wrote: »
    Jentemoon wrote: »
    Hey Everyone!

    You're right, the shop dates were suppose to be until June 14th! We went ahead and put the shop back up till the appropriate date. I apologize for the error and thank you everyone for reporting this to us!

    Can you also fix the energy dumplings?, they expired too even when the box you get them from expire a week later

    I'll report this to the team as well and see if they can fix this issue.
    Lyynd7th_SisterOrder5PixelPantsuTwilightSparkle
  • Gremlin Event Scam

    Hey Everyone!

    You're right, the shop dates were suppose to be until June 14th! We went ahead and put the shop back up till the appropriate date. I apologize for the error and thank you everyone for reporting this to us!
    7th_SisterOrder5PixelPantsu
  • Game Launch Blocked

    Hey all,

    We have not forgotten about you. In fact, I think about you everyday. However, I am only a Customer Support Agent and all I can do is my best to make sure that your voices are heard but I cannot guarantee anything for you. My job, is to be your voice to the Game and Development team.

    There is currently no update on this issue, however, it is not forgotten, I have not stopped making your voices heard, and it is still being looked into at this time. I am sorry that I cannot provide the answers that you want to hear.

    I appreciate all the support that we have for Vindictus and you all mean a lot to me. I do everything I can everyday for everyone who still chooses to support Vindictus, I love the game just as much as everyone else and I want to see it flourish but all I can do is my best and what is within my power.
    MiXiEEERupucsVerVixX
  • Game Launch Blocked

    Hey Everyone!

    I definitely understand that everyone is upset about the region restrictions that are present after the migration. I want to let everyone know that your voices are being heard and we do care about those who have been playing since the Beta and there after.

    GM Luteola's responses to some of you was not acceptable and not a reflection of how we are handling this situation at all, we do care about you and we are hearing your voices! It doesn't stop here, I am looking into this as aggressively as I am allowed.

    I do understand there were those of you that were outside of the EU service region during Vindictus EU who were able to receive access due to being a "beta" account. We are looking into possibly granting access only to those accounts, but is not guaranteed

    I also understand that there are region blocks on countries that were able to play Vindictus EU. I want everyone to know that we are looking into this block and if it is possible to grant access, however know that this is also not a guarantee.

    I will update everyone on this issue as soon as I can and once again I do very much apologize for this situation.
    NoiuController001ElserRossaryMiXiEEEMalicina