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Cannot send in a ticket and cannot log in

DarkAshelinDarkAshelin
Vindictus Vertreter: 200
Post: 1
Mitglied
in Account Support
It seems I'm unable to send in a ticket. I press "Send" and the page just refreshes. Looking at my requests, no ticket was sent :/

The issue I'm having is that I can't login to the game launcher, it gives this error:
qFnOvQ9.jpg

But nowhere on the site do I see this option. I tried the "Reset Account" option but nothing changed and it continues to give me the same error message.

Kommentare

  • RhapsodyOfFireRhapsodyOfFire
    Vindictus Vertreter: 5,375
    Posts: 625
    Mitglied
    You might want to wait until the maintenance is finished.
  • Order5Order5
    Vindictus Vertreter: 5,900
    Posts: 935
    Mitglied
    edited Juni 21, 2017
    The ticket refreshing issue happens sometimes, but check your e-mail to see if it got through. If the issue persists, try a different browser or messaging GM Jentemoon here on the forums to see if you can't get some assistance with that.