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Global Migration, Global Launcher problem

GlitchBladesGlitchBlades
Vindictus Rep: 100
Posts: 2
Member
edited February 15, 2017 in Account Support
Hey, I'm having a trouble with both migrating my account and starting a game on global launcher.

Firstly, I'm not sure if my account is already global. I've updated my account in summer 2016 when I had to switch my login information from Username to Email. It was said back then that it's important for server and account maintenance, and to update it I had to log in on NEXON website as well. I had no problem to do so, but I am not sure if my account is already global?

Secondly, after downloading Nexon Launcher [from vindictus.nexon.net] I had no problem logging in with my account. But after I tried to start Vindictus by clicking on Play button in the Launcher, notification message would appear saying: "Game Launch Blocked - You are attempting to access from outside of our service area. Please go to Support FAQ for more information."

Unfortunately I couldn't find any helpful information and I am a bit confused. I would appreciate any support and help. +best

Comments

  • DealerDealer
    Vindictus Rep: 2,815
    Posts: 415
    Member
    Hey, I'm having a trouble with both migrating my account and starting a game on global launcher.

    Firstly, I'm not sure if my account is already global. I've updated my account in summer 2016 when I had to switch my login information from Username to Email. It was said back then that it's important for server and account maintenance, and to update it I had to log in on NEXON website as well. I had no problem to do so, but I am not sure if my account is already global?

    Secondly, after downloading Nexon Launcher [from vindictus.nexon.net] I had no problem logging in with my account. But after I tried to start Vindictus by clicking on Play button in the Launcher, notification message would appear saying: "Game Launch Blocked - You are attempting to access from outside of our service area. Please go to Support FAQ for more information."

    Unfortunately I couldn't find any helpful information and I am a bit confused. I would appreciate any support and help. +best

    It sounds like you were able to migrate your account.

    However for the game, until the maintenance ends tomorrow you should still be using the EU client, it sounds like you were trying to log in with the NA client.

    But, if you get that message after tomorrow please post in this thread.
  • GlitchBladesGlitchBlades
    Vindictus Rep: 100
    Posts: 2
    Member
    edited February 15, 2017
    Dealer wrote: »
    However for the game, until the maintenance ends tomorrow you should still be using the EU client, it sounds like you were trying to log in with the NA client.

    But, if you get that message after tomorrow please post in this thread.

    Thank you on your response Dealer, I will keep this on my mind.