Maybe find a new goal, I've been playing for about 6 years but I didn't make hero mode and oaths a goal to keep coming back to the game, my goal deals with new characters or leveling up characters and having fun with what the updates come out with. I used to play because of the storyline, but since I haven't been interested in season 3 storyline, I no longer pay attention to the storyline and can't really explain what's going on in the storyline now.
Yes, hero mode was fun but it's not up to Nexon NA, if you really want to ask questions about why Nexon removed hero mode and oaths, go make a form on the Korean forums, I'm sure you could use google translate to help out with translating the language so that you can read it and see what answers you get.
As for the response to the GM, you were caught being rude to someone else just because you could, that doesn't make it right either way, sure the guy shouldn't have been rude in the first place but they are just words, why give them meaning if you can't tell if the person is “trolling” or just giving their opinion? If you don't give words a meaning, they mean less and a person doesn't get as mad over it, or just take what someone says with a grain of salt and move on.
I still think you should find a new goal to go after, either way though, good luck in whatever you decide. ^.^
Removing content that increases replayability and spending power of users doesn't keep a game alive. It kills it.
While I understand there's a lot of tension and frustration, please do not take it out on other members. And while the team appreciates feedback, try to keep it constructive, rather than attacking and leaving insults.
i do agree a little on what he saying, putting a limit on amount of runs you can do on dungeons (not bosses) is a bad idea. i dont know how long you played this for but i been around since the start and they used to have limits on boat runs, i think it was 3 a day then you had to buy tickets to keep running, well that lasted like a month and they completely removed it.
also trying to farm things which requires spear killing is impossible now. took me 6 spears to kill 1 vampire. i have to kill 500 vampires, you see where i am going with this, also removing farming items like leather sheathes and replacing it with mission items is also a rubbish idea, all that is doing is removing farming which is what this game is all about.