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Hey Everyone,
I do apologize for the delay on addressing this particular situation with the Exchange Shop not restocking. We've Provided an update and you can read it in full here
TL;DR the Exchange Shop for the Winter Coupons will be extended u…
To Quote Ehgess from a thread in the Bug Report Forum:
I've reported the issue to the devs and have already received a response stating this will be resolved in the December update.
Heyo~
We were able to identify what was causing this issue and resolve it as quickly as we could!
If you were unable to launch the game getting this error this should be fixed for you!
However, if you are still getting this error please, send u…
Hey Everyone!
We were able to identify what was causing this issue and resolve it as quickly as we could!
If you were unable to launch the game getting this error this should be fixed for you!
However, if you are still getting this error please…
Hey There! I'll repeat my reply from another thread:
At this time, we are looking into this and investigating.
I know that for outfit purposes this is inconvenient :c but we appreciate your patience while we investigate this further.
Hello Everyone!
At this time, we are looking into this and investigating.
I know that for outfit purposes this is inconvenient :c but we appreciate your patience while we investigate this further.
Hey There!
Oh No :c I can look into this more for you, if you submit a ticket through our support system with your character information! Also include a screen shot of your current quests/missions even if you don't have any, still take a screen sh…
I would 110% get on that but it's asking for a transaction ID and I'm not sure how to get to that? I saw it when I checked out but I've checked both my account's email and my credit card's email and can't find it :I
Sounds like you are using the wro…
So I got the same bug, and bought NX while it was an issue. I still can't use that NX even though my account has registered that I bought it.
Can you please submit a ticket through our support system and provide all your account information. I'll g…
There was a thread ( I believe someone linked it in here ) That I responded to before you created yours. I updated it an hour or so ago:
Hello again Everyone!
Looks like the cause was found and the issue with the Supply Depot has been fixed! Eve…
Hello again Everyone!
Looks like the cause was found and the issue with the Supply Depot has been fixed! Everyone should now be able to see their correct NX amount and purchase items.
As always, if you are still experiencing problems feel free t…
Hey Everyone! Thank you for providing the Screen Shots in this thread!
If you like, you can submit a ticket through our support site and I'll ask you some additional questions. I'm compiling information at the moment for the team to look at!
Tha…